If you encounter an error while using ieConnect e-Services, please provide a screen shot of the error message and email it to enquiry@iesingapore.gov.sg with your full name, contact number and a short description of the problem. We will investigate and revert to you within 3 working days.
Phone
For local callers: 1800-IESPORE (1800 437 7673) Click here to view our instructions for IVR system.
For overseas callers: +65 6337 6628 Click here to view our instructions for IVR system.
For Central Registration No. (CR No.), Certificate of Origin or enquiries on Singapore Import & Export procedures and documentation, please contact Singapore Customs at +65 6355 2000
Toll free Quality Service Line: For local callers: 1800 337 8120 For overseas callers: +65 6337 8120
In person
Visit us at the IE iAdvisory Centre located at: 230 Victoria Street Level 10, Bugis Junction Office Tower, Singapore 188024 Weekdays: 9am to 6pm Closed on Saturdays, Sundays and Public Holidays